For made to order and custom orders, we require a 50% deposit for the project to begin. This deposit covers the cost of the build and is non-refundable. If you do not like the final product, we will do what we can to fix the issue but the deposit is non-refundable. 

Made to Order and Custom orders must be picked up within 5 days of the project completion date provided at the start of the project unless we have arranged delivery or made prior arrangements to extend the timeframe. A $10 storage fee will be charged for each day exceeding the 3 day grace period. Projects not picked up within 2 weeks will forfeit the deposit and will be posted as a stocked item.

Custom orders that do not fit into our normal categories of builds may require additional charges based on the complexity and costs of the project.

We will not use your materials for custom/made to order builds. This mainly applies to lumber and building supplies. Exceptions could be made in certain circumstances such as if you wanted a particular sign mounted to the project or something of that sort. But we do not use customer provided building materials.  

Although we can deliver, delivery is sometimes limited